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COMMISSION ON AGING
In Home Services (IHS)
(231) 922-4688
(877) 686-4688 Toll Free
Email IHS

Senior Center Network (SCN)
(231) 922-4911
Email SCN
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Frequently Asked Questions

Where are you located?

 
In Home Services and Administration is located at 520 West Front Street, Suite B., Traverse City, Michigan  49684, next to the Fire Station.  
   
View Map-  In Home Services  
   
The Senior Center Network is located at 801 East Front Street, Traverse City, MI.  49686 next to the Hagerty CenterProgramming is also offered at satellite locations across the County, click here to view those locations.  
   
View Map - Senior Center Network  
   

How do I qualify for services?

 
To qualify for In Home Services a person must be 60 years of age or older, a resident of Grand Traverse County, and demonstrate a need for assistance.  
   
Click here to view membership criteria for the Senior Center Network.   
   

What if I do not live in Grand Traverse County? 

 
Each county in Michigan has an agency that provides some services to the senior population.   Although several provide similar services, many of the agencies vary widely in the programs that are offered.   
   
The Grand Traverse County Commission on Aging keeps a list of contacts for all agencies in Michigan.  Please call us at (231) 922-4688 for more information.  
   
For your convenience, we have provided a link to the COAs of the counties closest to Grand Traverse County.   Click on the county name to migrate to their website for more information.  Antrim, Benzie, Charlevoix, CrawfordEmmet, Kalkaska, LeelanauOtsego and Wexford.  
   
Additionally, the Area Agency on Aging of Northwest Michigan, provides many services for seniors in our area.  Click on their name to migrate to their website for more information.   
 

What type of government agency are you?

 
County.  
   

What services do you offer?

 
In Home Services offers assistance with homemaker aides, home health care aides, respite aides, lawn maintenance, snow plowing and window washing.  Our services are intended to help seniors to remain living in their homes.  Click here to find out more about In Home Services.  
   
The Senior Center Network offers many social, wellness, and educational programs that are specially designed to meet the interests and needs of the 50+ generation.  Click here to find out more about the program offerings of the Senior Center Network.  
   

How much do services cost?

 
Fees for In Home Services are based on the program, the household size, and income.  Click here to view our sliding fee scale.  
   
Fees for programs at the Senior Center Network are program dependent.  Contact us at (231) 922-4911 for more information.  
   

What are your hours/days of operation?

 
Normal hours of operation are 8:00 a.m. until 5:00 p.m. Monday through Friday.   
   
The Senior Center Network offers some programming after 5:00 p.m. and on weekends, please contact us at (231) 922-4911 for more information.  
   
We are closed on Holidays. Click here to view our Holiday schedule.  
   

Do you have equipment to loan?

 
Yes, In-Home Services has wheelchairs, walkers, bedside commodes, bath benches, transfer benches and canes.  
   
Fees are are based on the client's income and number of people in the household.  For a one time fee, equipment may be kept as long as it is needed.  We ask that items are returned they are no longer required.  
   
Click here to view our Sliding Fee Scale for the Loan Closet.   
   
Can you provide Meals on Wheels to residents in Grand Traverse County?  
Another local agency, the Northwest Michigan Community Action Agency operates the Meals on Wheels program for Grand Traverse County residents.  Their phone number is (231) 947-3780.  
   

Can you answer my questions about Medicare and/or Medicaid?

 
Another local agency, The Area Agency on Aging of Northwest Michigan, has trained counselors that can answer your questions about Medicare and/or Medicaid. Their phone number is 800-803-7174.   
   
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